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Upon Arrival

After the plane lands at the Cancun International Airport, all passengers arriving from foreign countries must go through immigration first, then to the baggage claim area and finally to Customs. In order to avoid any confusion and make this process as quick as possible, we recommend asking your flight attendant for the migration and customs forms during the flight.

Once you have your luggage and cleared customs, please exit the airport terminal in Cancun and look for one of our easy to identify staff members. A representative will be waiting for you to take you to your shuttle.

shuttle
They are easy to identify because they are all dressed in bright orange polo shirts and navy blue pants.

For your convenience, Shuttle in Cancun uses modern and clean vehicles only. All of our vehicles are equipped with A/C and cleaned the night before.

Guests who order a private transfer will identify the driver as he'll be showing a tag with the guest's name. Guests that order a shared shuttle must look out for our staff but don't worry; They are easy to identify for their bright orange polo shirts and navy blue pants.

Please make sure to have your confirmation number and/or last name handy. Our representatives are obligated to verify your booking before departure. As soon as the van arrives, you and the other shared ride passengers will be promptly boarded.

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Service wheelchair and baby chairs free of charge (subject to availability)

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Shuttle in Cancún

Email: contact@shuttleincancun.com

Av.Yachilán SM 17 MZ 2 LT 13, Piso 4, Benito Juarez,

Cancún Q.Roo 77500 México

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